Privacy Policy

TJ Supply ("we," "us," or "our") operates the website www.tjsupply.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

Information We Collect

Information You Provide Directly

When you place an order, create an account, contact us, or subscribe to our newsletter, we may collect:

• Name and contact details (email address, phone number)
• Shipping and billing address
• Payment information (processed securely through our payment processor — we do not store full card numbers)
• Order history and preferences
• Messages and correspondence you send to us

Information Collected Automatically

When you visit the Site, certain data is collected automatically, including:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages viewed, time spent, and referring URLs
• Clickstream data and interaction events

This data is collected using cookies, web beacons, and similar tracking technologies described further below.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and returns
• Send order confirmations, tracking updates, and receipts
• Respond to your questions, comments, or customer service requests
• Send newsletters and promotional emails (only with your consent; you may opt out at any time)
• Improve and personalize the Site experience
• Detect and prevent fraud or unauthorized activity
• Comply with applicable laws and legal obligations
• Analyze site traffic and usage patterns via Google Analytics

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Cookies & Tracking Technologies

Cookies are small data files stored on your device. We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember items in your shopping cart (via Ecwid)
• Analyze site traffic (Google Analytics — GA4)
• Understand how visitors interact with our pages

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Site may not function properly (e.g., the shopping cart).

Google Analytics

We use Google Analytics 4 (GA4) to understand how visitors use the Site. Google may use this data in accordance with its own privacy policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Third-Party Services

Our Site integrates with the following third-party services, each with their own privacy practices:

• Ecwid — Our shopping cart and order management platform. Processes payment and order data. Ecwid Privacy Policy
• EmbedSocial — Used to display and collect customer reviews. EmbedSocial Privacy Policy
• Google Analytics — Website traffic and behavior analytics.
• Payment Processors — Stripe, PayPal, or similar services process payments. We do not store full credit card numbers on our servers.

We are not responsible for the privacy practices of these third-party services and encourage you to review their respective privacy policies.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and our Site
• Secure, access-controlled hosting on GoDaddy cPanel servers
• Password-protected database access with limited user privileges
• Regular security reviews and software updates

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights & Choices

You have the following rights with respect to your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to legal retention requirements.
• Opt-out of marketing: Unsubscribe from newsletter emails at any time by clicking "unsubscribe" in any email or by replying with "unsubscribe" in the subject line.
• Data portability: Request a portable copy of your personal data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, please contact us at b17@tjsupply.com. We will respond within 30 days.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at b17@tjsupply.com and we will take steps to delete that information.

California Residents — CCPA Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, as well as the categories of sources, our business or commercial purposes for collecting it, and the categories of third parties we share it with.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
• Do Not Sell My Personal Information: We do not sell your personal information to third parties. If you have questions, contact us at b17@tjsupply.com.

To submit a verifiable consumer request under the CCPA, contact us at b17@tjsupply.com or call (800) 811-3965.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, your personal data, or our privacy practices, please contact us:

• Email: b17@tjsupply.com
• Phone: (800) 811-3965  |  (619) 819-7531 (worldwide)
• Mail: TJ Supply, 416 W San Ysidro Blvd Suite L447, San Ysidro, CA 92173, United States